Western Union Completes Acquisition of Dash from Singtel
SINGAPORE – April 1, 2026 - Western Union today announced that, following receipt of all required regulatory approvals, it has completed its acquisition of Dash (Singcash Pte. Ltd), the Singapore-based digital wallet previously owned by Singtel.
Dash is Singapore’s leading all-in-one mobile wallet that enables customers to pay bills, send money abroad, save, invest and insure — all from one app. Launched in 2014, Dash has grown to more than 1.4 million users and is available to everyone, regardless of their telco or banking relationship.
The acquisition marks Western Union’s first wallet in Asia-Pacific and represents a significant milestone in the company’s Beyond strategy to build wider, more connected send and receive networks globally. By integrating Dash’s established wallet ecosystem in Singapore, Western Union expands its ability to embed cross-border capabilities into everyday financial experiences, connecting customers more seamlessly to its global network spanning more than 200 countries and territories.
“We are delighted to officially welcome Dash’s employees and customers to Western Union’s global family,” said Vince Tallent, Head of Asia–Pacific for Western Union. “We thank Singtel for their collaboration throughout this process and for building a strong digital wallet platform with meaningful customer relationships in Singapore.”
“By combining Dash’s local innovation and trusted customer relationships with Western Union’s global network and digital platform, we are expanding how, where, and when we serve our customers. Together, we will be better positioned to meet them in the moments that matter — whether they are sending money across borders, managing everyday payments, or accessing financial services digitally — and to deliver more seamless, convenient, and reliable experiences that truly support their needs.”
Gilbert Chuah, Head, Financial & lifestyle Services, International Digital Services, Singtel, said, “Dash has been an important part of Singtel’s digital journey, and we are proud to have built a trusted and inclusive mobile wallet in Singapore. As it enters its next phase with Western Union, we are confident that its strong local foundation, combined with Western Union’s global scale, will unlock greater value for customers.”
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Singtel and Western Union Announce Agreement on Sale of Dash
Singapore, 24 October 2024 - Singtel and Western Union today announce that they have signed a conditional agreement on the sale of Dash. The sale is subject to regulatory approvals. Dash customers will continue to have access to all existing services in the meantime.
Dash is Singapore's leading all-in-one mobile wallet that lets customers pay, remit, save, invest and insure from one app. Launched in 2014, it has over 1.4 million users and is available to everyone regardless of their telco or banking relationship. The sale is part of Singtel's ongoing measures to simplify its structure and portfolio to boost innovation and growth opportunities.
Ms Anna Yip, Deputy CEO of Singtel Singapore, said, “In line with our Group's Singtel28 strategy to focus on our core business and competencies, we have decided that Western Union is best placed to bring Dash to the next level. We will work closely with Western Union to ensure that our Dash customers and business partners continue to be well-supported and the transition is seamless.”
" In line with our Group’s Singtel28 strategy to focus on our core business and competencies, we have decided that Western Union is best placed to bring Dash to the next level. We will work closely with Western Union to ensure that our Dash customers and business partners continue to be well-supported and the transition is seamless.”"
Ms Anna Yip,
Deputy CEO of Singtel Singapore
Dash is one of the most inclusive digital financial solutions in Singapore today. Today's announcement aligns to Western Union's purpose to provide accessible financial services to aspiring populations worldwide. It underscores Western Union's Evolve 2025 strategy to expand its financial ecosystem, as well as double its digital business by focusing on product innovation and scalable market investments.
Sohini Rajola, Head of Asia Pacific at Western Union said, “We are excited to have the opportunity to welcome Dash to Western Union and are working collaboratively with Singtel to secure regulatory approvals. Our business in Singapore is a unique blend of branded digital services and owned locations, serving citizens and residents across the country. This strategic move accelerates our Evolve 2025 vision, and strengthens our global digital capabilities.”
Evercore Asia (Singapore) Pte. Ltd. acted as exclusive corporate finance adviser to Singtel on this transaction.
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