Top up your way

FAST (Fast and Secure Transfer) is an electronic funds transfer service that lets you transfer SGD funds almost instantly from one bank to another within Singapore.

PayNow is an electronic fund transfer service that allows you to transfer SGD funds instantly to a payee, using the payee's designated mobile number or NRIC/FIN or UEN number or Virtual Payment Address (VPA) instead of his/her bank account number.

A payee can receive funds via PayNow as long as he/she has a Singapore bank account with one of the PayNow participating banks or wallets, and has registered his mobile number, UEN, NRIC/FIN or VPA as a PayNow Proxy with the participating bank or wallets.

To send/receive money on the FAST network or to signup for PayNow, you will need to verify your identity in the Dash app. After that, you will see a registration screen in the Dash app requesting your acceptance.

If you have already verified your identity prior, then you will need not repeat the identity verification process again.

Virtual Payment Address (VPA) is a new proxy used by e-wallets to receive money on the PayNow scheme. Upon your enrolment to the FAST/PayNow scheme, you will be assigned with your own VPA number (i.e. +65XXXXXXXX#DASH) which you can provide to your friends to transfer money to you.

Existing proxies under the PayNow scheme include mobile number, NRIC/FIN and UEN.

To transfer money to a person’s bank account via PayNow, go to Send Money on the Dash app homepage and select PayNow. Select either Mobile Number or NRIC/FIN and input the correct details. Verify that the person you are sending money to is correct. Alternatively you can scan the person’s PayNow QR code if the person has provided you with it.

To transfer money to a person’s GrabPay or LiquidPay wallet account, go to Send Money on the Dash app homepage and select PayNow VPA and input the correct details. Verify that the person you are sending money to is correct. Alternatively you can scan the person’s PayNow QR code if the person has provided you with it.

To transfer money to a merchant’s bank account, go to Send Money on the Dash app homepage and hit PayNow. Select UEN and input the correct details. Verify that the merchant you are sending money to is correct. Alternatively you can scan the merchant’s PayNow QR code if the merchant has provided you with it or has displayed in at their shop.

Provide the sender with your VPA (i.e. +65XXXXXXXX#DASH) and the sender will use his/her bank/wallet app to send you money.

To transfer money to a bank account via FAST, go to Send Money on the Dash app homepage and select Bank/Wallet Accounts. Input the recipient’s name, select the recipient’s bank/wallet name and input the account number.

Provide the sender with your Dash account number (i.e. 65XXXXXXXX) and the sender will use his/her bank/wallet app to send you money.

Yes you will be able to pay a merchant by scanning the merchant’s PayNow Corporate QR code.

To do a Dash-to-Dash transfer to a PayNow registered user, verify your identity in the Dash app and enrol into PayNow.

Users who have enrolled to FAST/PayNow cannot cash out funds in their e-wallet accounts sourced from credit card facilities.

Not to worry though, you can still top up your Dash app through FAST/PayNow with your VPA.

Yes. You can update your mobile phone number in the Dash app by going to Account >> Your Name >> Edit. Once the update is successful, your VPA will be your new mobile number #DASH.

Users of banks and e-wallet who are participating in the FAST/PayNow network will be able to receive money from a Dash user.

No, FAST/PayNow enrolment is irreversible.

If the recipient is already registered to PayNow but unable to receive money from you, then chances are that the recipient's account may be full or the recipients account has a minimum amount that they are able to receive.

For example, a PayNow registered user with a Grab account will only be able to receive a PayNow transfer if the amount is minimum $10.

The top up for others feature has been disabled for all users. You can still top up another person's Dash wallet using FAST/PayNow.

On the Dash homepage, go to 'Top Up' and select 'Scan & Pay'. You will see a PayNow QR generated. You now can either scan this QR from your preferred mobile banking app or simply save the QR and upload it into your preferred mobile banking app.

When you either scan from or upload your PayNow QR into your preferred mobile bank app, the 'Bill Reference' or 'Description' field would state DASH65. If this is not the mobile phone number registered to your Dash account, contains any other information or empty, please do not proceed to top up. Please also do not edit this field as it may result in your Dash wallet not being topped up.

Yes you can. However please ensure that you see the other person's mobile phone number being reflected in the 'Bill Reference' or 'Description' field in the following format DASH65 >their 8 digit mobile phone number<.

It is very likely that the information in the 'Bill Reference' or 'Description' field was incorrect. If this is the case, you will be refunded the amount within 60 days from the day of the original top up being performed.

If you’re facing issues with PayNow on your bank app, please contact your bank directly. If the issue is related to the Dash app, please contact us.

A fee of 2% will be charged for each top-up and the auto top-up function will also be reset. Please resubmit your card details if you wish to continue to use the function.

$0.50 will be charged and this fee will go towards enhancing your Dash app experience.

You may wish to extract the mobile number from the incorrect PayNow VPA and contact the person who has received the money.

Dash will not be able to perform a transfer reversal.