Dear Customers,
We’d like to update you that Dash is now officially part of the Western Union Group. This follows our previous announcement in October 2024 on the sale of Dash.
Western Union is a global leader in cross-border money transfers with a long-standing history of 175 years. It has maintained a strong presence in Singapore for many years, serving the local community with trusted remittance services.
You might be wondering what that means for you. Please be assured that the services you enjoy through the app will remain unaffected following the change in ownership as we remain regulated by the Monetary Authority of Singapore. You can continue using Dash as usual and no action is required from you.
If you need any assistance, please fill in the contact form here and our officers will get back to you as soon as possible.
Thank you for your continued support.
Yours sincerely,
Frequently Asked Questions (FAQ)
What does this announcement mean for me?
Though Dash will now be part of the Western Union Group, there will be no change to Dash services. You may continue to use the services as per usual.
What happens to my Dash wallet balance? Can I still send money overseas?
Your funds will remain in your Dash wallet, and you can continue to pay or remit using your Dash wallet. Your recipients and transfer details remain the same. You can refer to our updated Remittance Terms & conditions here.
I need help with my Dash app. Can I go to a Western Union store?
Dash support is currently available at our Dash booth at Western Union Lucky Plaza #02-18/21. You can also contact us at 6438 3274 or via WhatsApp.