Shop, dine and commute with Dash Visa Virtual Account
Dash anywhere with your
Dash Visa Virtual Account
Dash is seamlessly integrated with Visa. Simply tap and pay wherever Visa Contactless is accepted. All you need is a compatible iOS or NFC-enabled Android phone.
Want to shop online? Key in your unique 16-digit Dash Visa Virtual Account number when you checkout your cart.
Pay at Visa Contactless
Simply top up your Dash Visa Virtual Account to start paying with
ease and peace-of-mind at all Visa Contactless terminals worldwide.
All you need is a compatible iOS or NFC-enabled Android phone.
How can I use my Dash Visa Virtual account to pay?
Set up Default Tap & Pay
Ensure that ‘Tap & Pay’ has been activated in
your Android device before you make purchases at merchants
that accept contactless payment.
Pay with Visa Contactless
Simply launch the Dash app and tap
at Visa Contactless terminals to pay.
Link to your Apple Pay wallet
Add your Dash Visa Virtual Account details to
your Apple Wallet or Apple Watch.
Select Singtel Dash
Enable payment with your Dash Visa Virtual
Account on your iPhone or Apple Watch.
Pay with Apple Pay
Hold your iPhone or Apple Watch close to the
contactless reader and authenticate to pay.
Tap & Pay with Singtel Dash
Singtel Dash now lets you shop globally with your Dash Visa Virtual account!
Simply tap and pay wherever Visa Contactless is accepted.
Shop online with your Singtel Dash Visa Virtual account
Singtel Dash now lets you shop globally with your Dash Visa Virtual account!
Simply use your 16-digit Dash Visa Virtual card number when you check out online.
This is a normal payment process. When your transaction is performed and approved, your Dash balance will be deducted with the transaction amount and your transaction will show "pending" until the merchant processes and completes the transaction backend. This will usually take 3 to 4 days (maximum 14 days) after your purchase, until it has been processed.
In some cases, when the merchant confirms the payment a few days after your transaction, the amount of the transaction can be adjusted to reflect the actual amount. This happens when some items of your total order are not available, and the final amount will be lesser than your amount paid. Your transaction history will show the previous transaction as "Cancelled" and a new transaction will be shown with the final amount. The difference will be debited or credited automatically to your Dash balance.
Visa applies a processing fee for foreign or overseas transactions. Hence, an additional processing fee will be included and deducted in SGD from your Dash balance.
In some cases, when the merchant confirms the payment a few days after your transaction, the amount of the transaction can be adjusted to reflect the actual amount. This happens when some items of your total order are not available, and the final amount will be lesser than your amount paid. Your transaction history will show the previous transaction as "Cancelled" and a new transaction will be shown with the final amount. The difference will be debited or credited automatically to your Dash balance. For overseas payments, the foreign exchange rate provided by Visa may change between the day you made the transaction and the day the merchant completed it. Thus, transactions with foreign currency might be more subject to amount changes.
The Dash Visa Virtual Account gives you a unique 16-digit card number and security code, that allows you to make online purchases at local e-commerce stores with Visa. With a compatible Android NFC-enabled phone, you will also be able to make payments at Visa payWave accepted retailers in Singapore.
No, you are not required to sign-up for this service. For existing Singtel Dash customers, you will be able to access your Dash Visa Virtual Account when you log-in to Singtel Dash app v4.5. For new customers who signed-up from 20th July 2017, you will be able to access your Dash Visa Virtual Account after you successfully signed-up and login to Singtel Dash.
To make payment for local e-commerce stores, simply login to your Singtel Dash app, tap on the Dash balance to retrieve your unique 16 digit account number, expiry date and security code. You can key in these details into the payment details on the e-commerce stores just like a Credit/ Debit card payment.
Only iPhones that are Apple Pay enabled, or compatible NFC-enabled Android mobile phones will be able make to make payments at retailers accepting Visa payWave payments. Currently Xiaomi, OnePlus and Oppo phone models are not supported. To verify if your phone is compatible, please contact us at 1800-GET-DASH (1800-438-3274). To make payment, simply let cashier know that you would like to pay via Visa payWave. For Android mobile phones, if you have chosen Singtel Dash as the default Tap and Pay service in your phone NFC settings, simply unlock your phone and tap on the Visa payWave terminal while your screen is ON. If Singtel Dash is not your default Tap and Pay service, you need to launch Singtel Dash and Tap on the Visa payWave terminal while your screen is ON. For iPhones, add your Dash Visa Virtual Account to your Apple Pay wallet and tap to pay.
Ensure that your NFC setting is turned ON. Check that your Visa payWave service is ACTIVE by going to Settings / Update Preferences/Dash Visa Account/Status. Launch your Singtel Dash App and ensure your screen is ON when you tap on the payWave terminal. If the previous steps didn’t work, uninstall then reinstall your Singtel Dash App.
Your Dash Visa Virtual Account is a virtual prepaid account. All payments will be deducted from your Dash balance immediately. You will be required to have sufficient balance before making payments.
No, the Dash Visa Virtual Account is accessed through the Singtel Dash app. You do not need to carry a physical card as the details are within the Singtel Dash app in your mobile phone.
There are no annual fees or finance charges for the Dash Visa Virtual Account.
To prevent unauthorised transactions when making payments online, a one-time-password (OTP) may be sent to your registered Dash mobile number during an e-commerce transaction. The OTP has to be entered for verification within 3 minutes of its receipt, significantly reducing the risk of fraudulent use of your Dash Visa Virtual Account. Each OTP will expire after 3 minutes and is limited to one time use. After each payment you will receive a notification including your merchant name and the amount of the transaction to confirm your successful transaction. Please ensure that notifications are allowed for Singtel Dash in your Android OS settings. For more security, customer can disable payWave PINless mode in Dash Visa account settings. When PINless mode is disabled, you need to click on your Visa card to enter your PIN before payment on the payWave terminal.
Open your Singtel Dash app > History > Select the transaction with error > Need Help? Fill in the necessary details and we will be in touch with you to assist you on this.
Some merchants, especially e-commerce merchants such as Paypal, Fave.com, perform a card verification transaction the first time you add your Dash Visa card. In most of the cases, this transaction ($1 or $2 amount) is cancelled few minutes later and the amount is credited back to your account. If not, it will appear as a Visa Card Credit Adjustment in the next 10 working days.
In some cases, after your payment is completed, the merchant may adjust the amount to a higher value, i.e if you added a tip to your receipt or if the shipment fees are higher than expected. The difference between the purchase amount and the adjusted amount will be debited from your Dash balance and will be visible in your Dash Transaction History under Visa Card Debit Adjustment.
When you cancel your transaction or ask for refund, after the merchant process your request, your refund will be visible in your Dash Transaction History under Visa Card Credit Adjustment. In some cases, after your payment is completed, the merchant may adjust the amount to a lower value, i.e if one of the items you ordered is not available. The difference between the purchase amount and the adjusted amount will be refunded to your Dash balance and will be visible in your Dash Transaction History under Visa Card Credit Adjustment.
No, cards on Apple Wallet and paired Apple Watch can be added and removed independently from each other.
No, deleted cards cannot be resumed. They need to be added again.
You can use iCloud settings menu to remove the Apple Pay cards on the lost/stolen iPhone, or contact Singtel Dash Customer Care who will suspend your Dash Card on the lost/stolen device.
Scan to pay at
Dash is accepted at supermarkets, hawker centres, food courts,
convenience stores, and leading retailers. Make your everyday
payments seamless and secure by paying with Dash.
Simply scan the QR code to pay.
Pay your Singtel bill
Pay any Singtel bill by simply scanning the QR code printed on the bill
or through the email reminder. It only takes you a minute!
How do I pay with Dash?
Scan QR code
Tap the pink button on the home page to start scanning.
Confirm payment amount before making the payment.
Payment is made!
Check your transaction history anytime by tapping
on the ‘History’ button on the home page.
Dash in and out of your rides
Enjoy a more convenient way to commute with Dash! Pay for your bus
and train rides wherever you go without a separate transit card. Simply
tap your phone directly against the fare reader to pay for your ride. It’s
You can also pay with Dash for your taxi rides. Just scan the QR code
to pay, and you’re done! No admin fees involved. Plus, earn an extra
FREE 1GB data monthly when you complete five ComfortDelGro rides.
How do I pay and ride with Dash?
Activate Tap & Pay/Apple Pay
Tap your phone against the fare reader as you board
and exit the bus or train.
Singtel Dash must be set as your default mode of payment.
Tap your phone against
the fare reader
Confirm the transaction with your passcode
or facial recognition.
Scan QR code
Scan Taxi’s QR code.
Check for the correct amount and tap ‘CONFIRM’.
Make overseas payments
with no transaction fees
In Thailand and Japan, you get to enjoy competitive foreign
exchange rates, reflected live on your app before you
make payment and no additional transaction fees incurred.
VIATM now has 2.1 million merchant acceptance points across
Thailand and Japan, so you can shop and pay to your hearts’
content. More countries you love will be coming onboard soon.
Visit viaconnects.com for more information on participating
merchants and deals.
How do I pay overseas with Dash?
Scan merchant QR code
Tap the travel icon and scan the merchant QR code.
...Or allow the merchant
to scan your QR code
Toggle to the 'My QR' option and allow the
cashier to scan your code.
Check for the correct amount
before making the payment.
The payment is made!
Check your transaction history
anytime by tapping on the
“History” button on the home page.