Hello.

Your recipient needs to be a Chinese national with a bank account and Weihuikuan (微汇款） setup in WeChat (Weixin), in order to receive the remittance. To do so, search 'Weihuikuan (微汇款）' in WeChat (Weixin) > Global Remittance > Receive Money via Phone Number. The recipient has 24 hours to complete the Weihuikuan (微汇款） set-up in Wechat (Weixin).

It is important to ensure the mobile number is correct before sending to the WeChat (Weixin) account.

Method 1: Tap on ‘+Add money' in Touch ‘n Go app > Copy DuitNow account number
Method 2: Tap on Profile icon in Touch ‘n Go app > Copy DuitNow account number under your name

Before you top up a Touch ‘n Go eWallet, do ensure that your recipient has the Touch 'n Go eWallet App installed and is registered with a TNG eWallet Pro or Premium account to receive top-ups from Singapore.

If you are sending to a new recipient on Dash:

1. You need your recipient’s Name, Touch ‘n Go account number (12-digit DuitNow account number), Mobile number, Date of Birth and Address
2. Tap ‘Remit’ in Dash app > Add Recipient
3. Select Malaysia as receiving country, followed by ‘Touch ‘n Go eWallet’ under remittance service(s)
4. Add recipient’s TNG eWallet account number under “Recipient’s DuitNow ID”
5. Enter OTP and recipient has been added

If you are sending to an existing recipient on Dash:

NOTE: Currently, you can only choose to send money to either a bank account or a Touch ‘n Go eWallet for the same recipient.

1. Tap ‘Remit’ in Dash app > ‘View Details’ of existing recipient > Tap ‘Edit’
2. Change remittance services to ‘Touch ‘n Go eWallet’
3. Add recipient’s TNG eWallet account number under “Recipient’s DuitNow ID”
4. Enter OTP and recipient has been added

For each top-up, a transaction fee of SGD2 is charged, regardless of the amount transferred.

The top-up will occur in real-time (up to 15 minutes).

Currently, the Dash app allows each recipient to use only one remittance service. We will enhance this functionality and make it available to you as soon as possible.

The minimum top-up amount is MYR20 or around SGD6 (subject to the FX rate), excluding the transaction fee.

The maximum top-up amount varies for Touch ‘n Go ‘Lite’ and ‘Premium’ accounts, and it is also subject to the Dash wallet limit.

For example, the maximum limit for a Touch 'n Go Premium account is MYR20,000, and the maximum daily remittance limit for Dash Verified Non-WP holder is SGD5,000. You can send up to SGD5,000 a day or around MYR16,500 (subject to the FX rate).

With a verified Singtel Dash Mobile Remittance account on app versions 6.2.0 and above, you may remit up to S$5,000 a day and up to S$25,000 a month if you are not a Work Permit holder. For Work Permit holders, you may remit up to S$3,000 per day and per month. However, for both Work Permit and non-Work Permit holders, total Dash wallet debit transactions, including remittance, cannot exceed S$100,000 in a year.

Please refer to Touch ‘n Go FAQ here

Do ensure your Dash app is updated to minimum app version 6.15.0, applicable for iOS and Android. To check your app version, launch your Dash app, go to “Account” and the app version is displayed at the bottom of the page.

If your app version is 6.15.0 and you do not see the Touch ‘n Go remittance service, please reinstall your Dash app.

You can check the latest exchange rate from the Dash app. Just go to “Send Money” > “Overseas” page.

Australia
• All available banks in Australia. For example, CBA, Westpac, ANZ, NAB and Macquarie Bank.

Bangladesh
• Cash pick-up at Agrani Bank
• bKash wallet
• Bank accounts at 15 banks, including Argani Bank, Bangladesh Krishi Bank, BRAC Bank, Dutch-Bangla Bank, Ismali Bank Bangladesh, Jamuna Bank, Janata Bank, National Bank, NRB Global Bank, Prime Bank, Pubali Bank, Rupali Bank, Shahjalal Islami Bank, Sonali Bank, and Uttara Bank.

China
• Alipay-linked bank accounts
• China Union Pay cards of 10 banks, including Agricultural Bank of China, Bank of China, Bank of Communications, China CITIC Bank, China Construction Bank, China Everbright Bank, Industrial and Commercial Bank of China (ICBC), Ping An Bank, Postal Savings Bank of China and Shanghai Pudong Development Bank.
• WeChat wallet or linked bank card

India
• Bank accounts at 16 banks, including Axis Bank Ltd, Bank of Baroda, Bank of India, Canara Bank, Federal Bank Ltd, HDFC Bank Ltd, ICICI Bank Ltd, Indian Bank, Indian Overseas Bank, Kotak Mahindra Bank td, Punjab National Bank, South Indian Bank, State Bank of India, Tamilnad Mercantile Bank Ltd, Union Bank of India, and Yes Bank Ltd
• Cash pick-up at Muthoot Finance and Manappuram Finance

Indonesia
• Bank accounts at 13 banks, including Bank BTN, Bank CIMB Niaga, Bank Danamon, Bank Mandiri, Bank Muamalat, Bank Negara Indonesia (BNI), Bank OCBC NISP, Bank Permata, Bank Rakyat Indonesia (BRI), Bank Sinarmas, Bank Syariah Mandiri, Bank UOB Buana, and BCA.
• LinkAja wallet

Malaysia
• Bank accounts at 27 banks, including Affin Bank, Affin Islamic Bank, Alliance Bank, Alliance Islamic Bank, AmIslamic Bank, Bank Islam Malaysia, Bank Kerjasama Rakyat, Bank Muamalat Malaysia, CIMB Bank, CIMB Islamic Bank, Citibank, Hong Leong Bank, Hong Leong Islamic Bank, HSBC Bank, HSBC Amanah Malaysia, Kuwait Finance House Malaysia, Malayan Banking (Maybank), Maybank Islamic, OCBC Al-Amin Bank, OCBC Bank, Public Bank, Public Islamic Bank, RHB Bank, RHB Islamic Bank, Standard Chartered Bank, Standard Chartered SAADIQ, and United Overseas Bank.

Philippines
• Cash pick-up at Cebuna Lhuillier, LBC Express, M Lhuillier, and Palawan Pawnshop
• Bank accounts at 17 banks, including BDO Unibank, BPI, BPI Savings, China Bank, China Bank Savings, East West Bank, HSBC, Land Bank, Maybank Phils. Inc., Metrobank, Philippine National Bank, Philippine Savings Bank, RCBC, RCBC Savings Bank, Security Bank, Union Bank, and United Coconut Planters Bank.

United Kingdom
• All banks in the United Kingdom that are on Faster Payments network

You must first verify your account for Singtel Dash Mobile Remittance. With app versions 6.2.0 and above, you may remit up to S$5,000 a day and S$10,000 a month if you are not a Work Permit-holder. If you are a Work Permit-holder, you may remit up to S$3,000 per day and per month. However, your total Dash wallet debit transactions, including remittance, cannot exceed S$30,000 in a year.

Step 1: Register and set-up your Singtel Dash Mobile Remittance account. You can do so directly from the Dash app by going to “Send Money” > “Overseas” > “Register for Remittance”.

Assistance is also available at the locations below. Feel free to visit us.:

Should you need further assistance, you may also visit us at these locations for assistance:

• Lucky Plaza #02-18/21, Mondays to Saturdays from 9am - 8pm and Sundays/Public Holidays from 8am - 8pm
• Lucky Plaza #03-91, Saturdays and Sundays from 11am - 6pm
• City Plaza #01-01A, Mondays to Sundays from 10am - 6pm

In addition, look out for Singtel Dash Mobile Remittance roadshows at various locations islandwide to update your details.

If you do not update your details, you may not be able to perform mobile remittance and your Singtel Dash account may be suspended.

You can register up to a maximum of five (5) recipients.

Australia
• Bank
No Maximum per Transaction
No Minimum per Transaction

Bangladesh
• Bank
Maximum per Transaction BDT 200,000
Minimum per Transaction BDT 50
Compliance accumulated limit BDT 1,000,000 per day per Recipient

• bKash
Maximum per Transaction BDT 125,000
Minimum per Transaction BDT 50
Maximum wallet limit BDT 450,000
Monthly limit BDT 450,000

• Cash pickup
Maximum per Transaction BDT 400,000
Minimum per Transaction BDT 10

China
• Bank
Maximum per transaction CNY 19,999.99
Minimum per transaction CNY 100
Maximum Daily Limit USD 10,000 per Calendar day
Maximum USD50,000 per China citizen recipient per calendar year
Maximum 2 transactions per day

• Alipay
Maximum per transaction CNY 50,000
Minimum per transaction CNY 1.00
Maximum per calendar year CNY 500,000
Compliance accumulated limit CNY 50,000 per day per Recipient
Maximum 5 transactions per month (no validation on Dash)

• WeChat (Weixin) linked bank card
Maximum per transaction CNY 50,000
Minimum per transaction no minimum
Maximum CNY500,000 per recipient per year*, subject to bank restrictions
Maximum 15 transactions per recipient per month*

• WeChat (Weixin) wallet
Maximum per transaction CNY 30,000
Minimum per transaction no minimum
Maximum CNY500,000 per recipient per year*,
Maximum 15 transactions per recipient per month*

*Limit is shared between linked bank card and wallet

India
• Cash pickup
Maximum per Transaction INR 50,000
Minimum per Transaction INR 100
Daily Limit INR 150,000
Transaction amount > INR50,000, a Cheque / Bank Draft will be issued to Recipient instead.

• Bank
Maximum per transaction: INR 500,000
Minimum per transaction INR 100
Compliance accumulated limit INR 1,000,000 per day per Recipient

Indonesia
• Bank
- For All Banks (except BANK RAKYAT INDONESIA (002), BANK NEGARA INDONESIA (009), BANK CENTRAL ASIA (624))
Maximum per transaction IDR 50,000,000.00
Minimum per transaction IDR 50,000
Compliance accumulated limit IDR 750,000,000.00 per day per Beneficiary

- For BANK RAKYAT INDONESIA (002), BANK NEGARA INDONESIA (009), BANK CENTRAL ASIA (624) only
Maximum per transaction IDR 100,000,000.00
Minimum per transaction IDR 50,000
Compliance accumulated limit IDR 750,000,000.00 per day per Beneficiary
Transaction will be on hold for compliance review based on the supporting document should the sender or receiver has exceeded the compliance limit.

• E-wallets
Maximum transaction: IDR 20,000,000.00
Minimum transaction IDR 10,000

Malaysia
• Bank
Maximum per Transaction MYR 999,999
Minimum per Transaction MYR 1
Daily Limit MYR 999,999
Compliance accumulated limit MYR 100,000 per day per Recipient

Thailand
• Bank
Maximum per Transaction THB500,000
Minimum per Transaction THB 50

The Philippines
• Bank
Maximum per transaction PHP 500,000
Minimum per transaction PHP 10
Compliance accumulated limit PHP 500,000 per day per Recipient

• Cash pickup
Maximum per transaction PHP 50,000
Minimum per transaction PHP 10
Compliance accumulated limit PHP 500,000 per day per Recipient

• GCash
Maximum per month PHP 100,000 (regular GCASH user)
Maximum per month PHP 500,000 (bank account-linked GCASH user)

United Kingdom
• Bank
No Maximum per Transaction
No Minimum per Transaction

All transactions must also fall within the Dash remittance and wallet debit limit. With app versions 6.2.0 and above, you may remit up to S$5,000 a day and up to S$25,000 a month if you are not a Work Permit holder. If you are a Work Permit holder, you may remit up to S$3,000 per day and per month. However, your total Dash wallet debit transactions, including remittance, cannot exceed S$100,000 in a year.

Yes. All Singtel Dash Mobile Remittance service customers will be able to send money locally.

Remittance fees are subjected to promo changes.

Australia
• Bank accounts: SGD4.00

Bangladesh
• Cash pick-up at Agrani Bank: SGD3.50
• bKash wallet: SGD2.00
• Bank accounts at 15 banks: SGD3.50

China
• Alipay-linked bank accounts: SGD10.00
• China Union Pay cards of 10 banks: SGD10.00
• WeChat (Weixin): SGD5

India
• Bank accounts at 15 banks: SGD3.50
• Cash pick-up at Muthoot Finance and Manappuram Finance: SGD4.00

Indonesia
• Bank accounts at 13 banks: SGD6.00
• LinkAja wallet: SGD0.50

Malaysia
• Bank accounts at 27 banks: SGD2.00

Thailand
• Bank accounts at 7 banks: SGD5.00 ( U.P. SGD6.00)

*THE REST OF THE COUNTRIES TO REMAIN THE SAME
The Philippines
• Cash pick-up at Cebuana Lhuillier, LBC Express, M Lhuillier, and Palawan Pawnshop: SGD4.50
• Bank accounts at 17 banks: SGD3.80
• GCash wallet: SGD3.50

United Kingdom
• Bank accounts: SGD4.00

If you remit with your Singtel Dash app, you will receive a confirmation in your Singtel Dash app. You can save the confirmation page using the “Share” function in the app.

Thank you for your interest. We are not offering remittance for corporate customers at the moment.

No, you can only register and remit on your own behalf. Your account may be suspended if you remit on behalf of others.

Registration is a one-time process only. Once the registration is successful, you can proceed to send money to your recipient regularly.

Top up your Dash account with our various cash-in options and the remittance amount & fee will be deducted from the balance​.

You will need to sign up for the remittance service which you can sign up for through the Dash app or at the locations below:
• Singtel Dash App: Original NRIC / Work Permit / S Pass / Employment Pass is needed together with front selfie and proof of billing/address (for EP/SP/WP except FDW) for registration process.
• At least 18 years old
• Lucky Plaza, #02-18/21, Monday to Saturday from 9am – 8pm, Sunday from 8am - 8pm
• City Plaza, #01-01, Daily, 9am – 7pm

In addition, look out for Singtel Dash Mobile Remittance roadshows at various locations islandwide to sign up.

You can speak to a Dash assistant at these locations:
• Lucky Plaza #02-18/21 Mondays to Saturdays from 9am - 8pm and Sundays/Public Holidays from 8am - 8pm
• Lucky Plaza #03-91, Saturdays and Sundays from 11am - 6pm
• City Plaza #01-01A, Mondays to Sundays from 10am - 6pm

Any prepaid or postpaid mobile subscriber with any telco in Singapore can remit with Singtel Dash Mobile Remittance. You will simply need to sign up once from the Dash app directly, or at the following locations:
• Lucky Plaza #02-18/21 Mondays to Saturdays from 9am - 8pm and Sundays/Public Holidays from 8am - 8pm
• Lucky Plaza #03-91, Saturdays and Sundays from 11am - 6pm
• City Plaza #01-01A, Mondays to Sundays from 10am - 6pm

With Singtel Dash Mobile Remittance, you can:
• Remit anytime from anywhere, 24/7 through your mobile phone
• Enjoy instant remittance
• Lower fees and better exchange rates

Singtel Dash Mobile Remittance is Singapore's first self-serve overseas remittance service available through your mobile phone. You can now remit to 7 countries, to major banks, cash pick-up points and Dash wallet while enjoying lower fees and better exchange rates.

Your monthly limit to add/edit your beneficiary details will reset in the following calendar month, and your yearly limit of the same will reset in the next calendar year. You can then add/edit your beneficiary details again.

For any assistance, please get in touch with us via our hotline, WhatsApp, or speak to a Dash assistant at our Dash booth:
• Lucky Plaza #02-18/21 Mondays to Saturdays from 9am - 8pm and Sundays/Public Holidays from 8am - 8pm
• Lucky Plaza #03-91, Saturdays and Sundays from 11am - 6pm
• City Plaza #01-01A, Mondays to Sundays from 10am - 6pm

Unfortunately, each recipient must have a unique mobile number. The same mobile number cannot be used by two different recipients.

To add a recipient to send money to, go to “Send Money” > “Add a recipient”, then choose from your existing contact or manually enter a phone number and fill in the details.

Yes, you can change your recipient details in the Singtel Dash app. Simply go to “Send Money” > “Remit Overseas”, then select the recipient and tap on “Edit”.

Yes, you can delete your recipient at any point in time. To delete recipient in Singtel Dash app, simply go to “Send Money” > “Remit Overseas”, then select the recipient and tap on “Edit”, then tap on “Delete”.

Your Singtel Dash Mobile Remittance account can hold a maximum of 5 recipients at any point in time.

No, you will need to do a one-time registration through Singtel Dash app. Go to “Remit” > “Register for Remittance” to get started. Fill in the details, upload the documents and take a selfie when prompted. You will be contacted within 3 working days via SMS on the result of your registration.

Alternatively, you may also visit us at these locations for assistance:
• Lucky Plaza #02-18/21 Mondays to Saturdays from 9am - 8pm and Sundays/Public Holidays from 8am - 8pm
• Lucky Plaza #03-91, Saturdays and Sundays from 11am - 6pm
• City Plaza #01-01A, Mondays to Sundays from 10am - 6pm

If you wish to send money overseas with Singtel Dash Mobile Remittance service, you may digitally verify your Dash Account straight from the Dash app by tapping on Send Money > Overseas > Register For Remittance.

Otherwise, you may also visit us at these locations for assistance:

Please have your Singapore-issued ID card ready. Valid ID cards are NRIC, Employment Pass, S Pass, Work Permit or any other passes issued by MOM. If your ID card does not show your Residential Address, please also prepare a Proof of Address (e.g. dormitory pass, tenancy agreement, letter from any Singapore Government agency to your residence, utility bill, bank statement, etc).

If you are verifying digitally from the Dash app, you will need to follow instructions on-screen to capture the front and back of your ID card, as well as a selfie, through the step-by-step process. Ensure that you are at a location with sufficient lighting and good network connectivity.

With a verified Singtel Dash Mobile Remittance account on app versions 6.2.0 and above, you may remit up to S$5,000 a day and up to S$10,000 a month if you are not a Work Permit holder. For Work Permit holders, you may remit up to S$3,000 per day and per month. However, for both Work Permit and non-Work Permit holders, total Dash wallet debit transactions, including remittance, cannot exceed S$30,000 in a year.

In Dash app, simply select ‘Send Money’> “Transfer Locally” > “Search” and select your friend from phone contacts. Enter contact number manually if your friend is not in phone’s contact list. They do not have to be a Dash customer to receive the money. An SMS notification will be sent to them, informing them that they have received money from you via Dash. If they do not sign up within 7 days, the money will be returned to your Dash account.

In Dash app, simply select ‘Send Money’> “Transfer Locally” > “Search” and select your friend from phone contacts. Enter contact number manually if your friend is not in phone’s contact list. They do not have to be a Dash customer to receive the money. An SMS notification will be sent to them, informing them that they have received money from you via Dash. If they do not sign up within 7 days, the money will be returned to your Dash account.

1. Singtel, M1, Starhub bill or any other telco bill
2. Bank statement
3. Dormitory card/pass
4. Employment Letter with company letterhead and customer’s full name
5. Tenancy agreement
6. Letter from Singapore government agency (Eg. MOM)
7. Water or Electricity bill