Hello.

The card is personalized with the recipient’s name Card is linked to a SIM card with a mobile money capability No required maintaining balance No annual fee 24/7 Customer Service P100,000 withdrawal transaction limit from GCASH wallet per day from Withdrawal transaction limit depending on the ATM machine used P100,000 ATM/wallet size per month

If you would like to send money to your beneficiary’s GCASH Wallet, he/she must first be a registered Globe subscriber. In addition, there is a cash-out fee for this service. However, if you send your funds via GCASH Remit, you can send the funds to anyone, anywhere in the Philippines. Plus, there is no cash-out fee. Don’t forget – you can also remit to accounts in over 10 major banks, Cebuana and mHuillier!

You can check the latest exchange rate through the following channels: 1688 (8am to 12 midnight) SMS ‘remit’ to 77766, followed by ‘2’ for ‘Check Exchange Rate’ In the Singtel Dash app after you completed the one-time registration for mobile remittance and added beneficiary

Yes. All Singtel Dash Mobile Remittance service customers will be able to send money locally.

This is a special offer from GCASH. Any overseas foreign worker in Singapore can apply for a GCASH Express Card on behalf of their beneficiary through the Singtel Dash Mobile Remittance shops, at no cost. With the GCASH Express Card, your recipients can easily withdraw cash from over 13,000 Megalink, Expressnet and Bancnet ATMs in the Philippines

There are over 7,000 Globe GCASH cash-out centers in the Philippines. Globe stores:

Recipients can enjoy the full suite of benefits of GCASH Wallet with the following services:

1. Buying prepaid load with an instant 10% rebate via GCASH2LOAD
2. Send money to others
3. Pay bills:
   • Telecoms - Globe, Smart, Bayantel & Digitel and more to come
   • Airlines - Cebu Pacific & Jet Star Airlines
   • Credit Cards - BDO, Citibank Visa, HSBC, Metrobank, Security Bank and more
   • Government - BIR & SSS contributions
   • Insurance - Ayala Life, Manulife, Sun Life, Philam Life, Pru Life and more
   • Loans - Chinatrust, Citibank, HSBC, PSBank and more
   • Schools - Ateneo, La Salle Greenhills & Miriam College
   • Utilities – Davao Light, Destiny, Laguna Water, Meralco, Manila Water, and more
4. Purchase gaming credits
5. Purchasing items online via GCASH American Express Virtual Pay
6. Send donations
7. Can be used to purchase goods by swiping at any MegaLink, BancNet and Expressnet point-of-sales (POS) terminal in the Philippines.

Philippines

It takes approximately 3-5 minutes. Your recipient will receive a confirmation message from GCASH access number 2882 to claim the money you have sent.

Cash-Out Centres GCASH Wallet - 7,000 outlets and 13,000 ATMs (with GCASH Express Card) GCASH Remit - 7,000 outlets Cash-Out Fee GCASH Wallet - Up to 2% at selected outlets GCASH Remit - None Benefits · GCASH Wallet - Remit money to Globe/TM customers · Buy Talktime/load with 10% rebate · Pay bills – Globe Telecom, Credit Cards, Insurance, Loans, Schools, Utilities, and others · Purchase goods and services · Cash-out via ATMs · GCASH Remit - Remit money to anyone in the Philippines (including non-Globe/TM customers) · ZERO cash-out fee

The Philippines Cebuna Lhuillier (Max. transaction amount: 30,000 PHP) : $4 M LHuillier (Max. transaction amount: 50,000 PHP): $4 BDO, Metrobank, PSB, RCBC and over 10 other banks: $3.50 GCash Wallet: $2.50 GCash Remit: $4 Indonesia Bank Mandiri, BRI, OCBC, CIMB and over 10 other banks: $8.50 PTPOS: $9 Telkomsel TCash: $2.50 Myanmar: Bank account at Kanbawza Bank, Ayeyarwaddy Bank, Co-Operative Bank and 7 other banks: $5.00 India Bank account of YES Bank, Bank of India and over 18 other banks: $3.50 Cash pick-up at over 7,000 locations with Manappuram Finance and Muthoot Finance: $4.00 Bangladesh bKash account: $3.50 Cash pick-up at more than 5,400 outlets of Agrani Bank, Bangladesh Krishi Bank, Islami Bank Bangladesh, Sonali Bank, Janata Bank Bangladesh, Pubali Bank, Rupani Bank: $5.00 Bank account at Argani Bank, Islami Bank, Pubali Bank, Sonali Bank, and 10 other banks: $5.00 China Agricultural Bank of China, China Construction Bank, Industrial and Commercial Bank China, Bank of Communications, China Citic Bank, China Merchants Bank, Postal Savings Bank of China, and Bank of China: $9.00

Each customer can only remit a maximum total of S$3,000 per day and not more than S$9,000 per month, regardless of the number of remittance(s) and/or the recipients. The remittance limit is reset on a calendar month basis.

No, you will not be charged for any of the SMSes you send and receive to 77766.

If you remit with your Singtel Dash app, you will receive a confirmation in your Singtel Dash app. You can save the confirmation page using the “Share” function in the app. If you remit via SMS, you will receive an SMS confirming your remittance details. Please keep this SMS for future reference as it is your receipt

Step 1: Register and set-up your Singtel Dash Mobile Remittance account with your original NRIC / FIN / E Pass / S Pass / WP information. Head down to our flagship store at Lucky Plaza #01-26 or City Plaza #01-02, or look out for Singtel Dash Mobile Remittance roadshows at Kinta Carpark @ Little India (Sundays 3pm – 9pm) and at various locations islanwide to sign up. You will need your original NRIC / FIN / E Pass / S Pass / WP, and a proof of billing / address. Please bring along your mobile phone and active mobile number (the number that you will use for your mobile remittance service). Step 2a: Remit with the Dash app Download the Singtel Dash app from Google Play or App Store. Select "Send" on the Dash app. Select your beneficiary. Select the remittance service. Put in the amount you wish to remit in SGD, PHP, IDR, RMB, INR or BDT. You will receive a summary page. You can confirm the transaction or select ‘Cancel’ to re-enter the remittance amount. Key in your Singtel Dash PIN. You will receive a confirmation screen on the Singtel Dash app. You will also receive an SMS receipt. You can also add, delete or edit your beneficiaries’ details straight from the Singtel Dash app anytime, anywhere you are. Step 2b: Start remitting with your mobile phone using SMS SMS ‘remit’ to 77766 and follow the instructions on your screen. To remit to the Philippines: To remit immediately to your beneficiary’s GCash Wallet, SMS gwalletnumberamount in SGD$ to 77766 (e.g. gwallet 631234567890 100) To remit immediately via GCash Remit, SMS gremitnumberamount in SGD$ to 77766 (e.g. gremit 631234567890 100) You will receive a call, prompting you to key in your PIN number. You can set this PIN when you register for your Singtel Dash account. To change your PIN, please call us at 1800-GET-DASH (1800-428-3274) for assistance. To remit to Indonesia: To remit immediately to your beneficiary, send ‘remit’ to 77766, select option 1, and select “Indonesia”. Follow the instructions to remit on the screen. You will receive a call, prompting you to key in your PIN number. You can set this PIN number when you register for your Singtel Dash To change your PIN, please call us at 1800-GET-DASH (1800-428-3274) for assistance. Instant SMS notification: Both you and your recipient will receive an SMS update instantly. This SMS update is your remittance receipt. You can also remind your recipient that the money is ready for collection immediately in case he/she missed the SMS update.

Please visit our Singtel Dash Mobile Remittance flagship stores at Lucky Plaza #01-11 or City Plaza #01-02 to update your details. In addition, look out for Singtel Dash Mobile Remittance roadshows at Kinta Carpark @ Little India (Sundays 3pm – 9pm) and at various locations islandwide to update your details. If you do not update your details, you may not be able to perform mobile remittance and your Singtel Dash account may be suspended.

Thank you for your interest. We are not offering remittance for corporate customers at the moment.

No, you can only register and remit on your own behalf. Your account may be suspended if you remit on behalf of others.

Registration is a one-time process only. Once the registration is successful, you can proceed to send money to your recipient regularly.

You can register up to a maximum of five (5) beneficiaries.

You will need your: Original NRIC / Work Permit / S Pass / E Pass Your proof of billing / address Your mobile phone and active mobile number (the number that you will use for your mobile remittance service) Recipient’s particulars (mobile number, full name, date of birth, address

You will need to sign up for the remittance service which you can sign up for at the flagship stores below: Lucky Plaza, #01-11, Daily, 9am – 8pm City Plaza, #01-02/17, Monday – Saturday, 10am – 8pm, Sunday, 9am – 8pm In addition, look out for Singtel Dash Mobile Remittance roadshows at Kinta Carpark @ Little India (Sundays 3pm – 9pm) and at various locations islandwide to sign up.

You can find the Singtel Dash Mobile Remittance flagship stores at: Lucky Plaza, #01-11 Daily 9am – 8pm City Plaza, #01-02/17, Monday – Saturday 10am- 8pm, Sunday 9am – 8pm In addition, you can also look out for Singtel Dash Mobile Remittance roadshows at Kinta Carpark @ Little India (Sundays 3pm – 9pm) and at various locations islandwide to sign up and get started.

Any prepaid or postpaid mobile subscriber with any telco in Singapore can remit with Singtel Dash Mobile Remittance. You will simply need to sign up for once at: Lucky Plaza, #01-11, Daily, 9am – 8pm City Plaza, #01-02/17, Monday – Saturday, 10am – 8pm, Sunday, 9am – 8pm Kinta Carpark @ Little India, Sunday 3pm – 9pm Singtel Dash Mobile Remittance roadshows at various locations islandwide, time to time

With Singtel Dash Mobile Remittance, you can: Remit anytime from anywhere, 24/7 through your mobile phone Enjoy instant remittance Get instant SMS notification to both sender and recipient Enjoy competitive remittance fees and forex rates

Singtel Dash Mobile Remittance is Singapore's first self-serve overseas remittance service available through your mobile phone. You can now remit to major banks, GCash Wallet or GCash Remit in the Philippines, major banks and LinkAja in Indonesia, bank accounts in Myanmar, bank accounts and cash pick-up in India, bKash account, bank account and cash pick-up in Bangladesh, as well as bank accounts in China.

Yes you can. Simply select ‘Send’> “Choose another” > “Search” and enter contact number. They do not have to be a Dash customer to receive it. An SMS notification will be sent to them, informing them that they have received money from you via Dash. If they do not sign up within 7 days, the money will be returned to your Dash account.

Send money instantly to your friends and loved ones’ phone with the Dash app. Simply select ‘Send’, choose a contact from your phone book, enter the amount and confirm the transaction. The money will whizz straight to their phone instantly as long as it’s a Singapore-registered mobile number. They don’t have to be a Dash customer to receive it. An SMS notification will be sent to them, informing them that they have received money from you via Dash. If they do not sign up within 7 days, the money will be returned to your Dash account.

The Singtel Dash app and the mWallet app share the same mobile wallet. Your balance will be transferred to your new Singtel Dash app when you log in. All you’ll need is your mobile number and PIN.

No. GX Credits is not available for purchase on the Singtel Dash app, and is no longer available for purchase from the mWallet app from end of July 2016 onwards.

No. From 30 Sep 2017, the mWallet app is no longer supported. Please download the Singtel Dash app from App Store or Google Play. It is the all-new and improved all-in-one mobile wallet app that lets you pay with your phone at 50,000 locations islandwide and shop online, pay for your buses, trains and taxis, top up your Singtel Prepaid Mobile, as well as pay or send money to your friends and loved ones.

No. From 30 Sep 2017, the mWallet app is no longer supported. Please download the Singtel Dash app from App Store or Google Play. It is the all-new and improved all-in-one mobile wallet app. Not only can you remit and send money home conveniently, but also pay with your phone at 50,000 locations islandwide and shop online, pay for your buses, trains and taxis, top up your Singtel Prepaid Mobile, as well as pay friends locally.

mWallet is now known as Singtel Dash with effect from May 2016. Singtel Dash is the new and improved mobile payment app with a suite of mobile money services. With the Singtel Dash app you will be able to: Pay with your phone at Singtel Dash retailers islandwide and on buses, trains and taxis Pay with Dash Prepaid Virtual Visa at any payWave acceptance points and shop online Send money locally Remit money overseas Top up your Singtel Prepaid Mobile and overseas mobile Enjoy greater rewards and Cashback Top up your Singtel Transit NFC SIM on the go Top up your Singtel Dash app from any bank account From 30 Sep 2017, mWallet app is no longer supported. Download the new Singtel Dash app to enjoy the complete mobile wallet and payment experience.

No. You do not need to sign up for Singtel Dash. Simply update the mWallet app to the new Singtel Dash app and login with your existing mobile number and 6-digit PIN to access existing services and additional mobile payment services such as paying for your buses, trains, taxis, and at over 50,000 locations islandwide, as well as sending money to your friends and loved ones.

No. You do not need to sign up for Singtel Dash. Simply update the mWallet app to the new Singtel Dash app and login with your existing mobile number and 6-digit PIN. You can then access the remittance services and additional mobile payment services such as paying for your buses, trains, taxis, and at over 50,000 locations islandwide, as well as sending money to your friends and loved ones.