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Top-up
From 18 August 2022, a fee of S$1 will be charged for each credit or debit card top-up. This applies to all top-up transactions, including auto top-ups. From 11 October 2022, a S$0.50 fee applies for all top-ups made at 7-Eleven, Sheng Siong $TM and SOCASH outlets.
You can top up at the following channels without incurring any convenience fee:
1) AXS
2) Singtel Shops
3) OCBC PayAnyOne
4) eNETS
5) PayNow VPA and QR code
6) Dash EasyEarn
7) Dash PET
There are several ways to top up your Dash wallet. To find out how, visit https://dash.com.sg/topup.
When you either scan from or upload your PayNow QR into your preferred mobile bank app, the 'Bill Reference' or 'Description' field would state DASH65
It is very likely that the information in the 'Bill Reference' or 'Description' field was incorrect. If this is the case, you will be refunded the amount within 60 days from the day of the original top up being performed.
If you’re facing issues with PayNow on your bank app, please contact your bank directly. If the issue is related to the Dash app, please contact us. Refer to dash.com.sg/contact for information.
The maximum top-up amount using credit/ debit card is S$500 per month. There is no limit to top-up from bank accounts (via eNETS) or PayNow. The maximum wallet limit for Dash at any point in time is up to S$3,000. The daily top-up limit is S$2,000 and monthly top-up limit is S$10,000.
From Pay tab, simply click on View More > Top Up > Credit/Debit card > Select the top-up amount. You will be directed to an external website, where you will need to enter the required Credit/Debit card details like 16-digit card number and security code. You may be prompted to enter a one-time password (OTP). The Credit/Debit card has to be issued locally.
Credit/Debit card top-ups to Singtel Dash is applicable for Singapore-issued cards only. An error message will appear in the payment portal if you are trying to top up with a foreign-issued card. Dash does not accept top-ups via stored-value facilities (SVF), such as a Dash Visa Virtual Card to another third party account as well. If this is not the case, and if you are still experiencing top-up issues, please call us at 1800-GET-DASH (1800-438-3274) and speak to our customer service officer.
Some of the banks have implemented different checks after payment completion and the redirection from bank page back to Singtel Dash app might differ from bank to bank. Please click on the top left close button after you have completed your payment and the successful top-up receipt will be displayed accordingly. Your top-up transaction can also be found at the transaction history tab.
Select 'Prepaid' on the home page of your Dash app and enter the mobile number you wish to top up or select the number from your contacts. You can currently top up numbers from Bangladesh, China, India, Indonesia, Malaysia, Myanmar, Philippines, Thailand and Vietnam.
You can save a credit/debit card in Dash by following these steps: Top up > Select “Credit/Debit card” > Select top-up amount > Ensure that “Save card details for future top-ups” is checked > Select “TOP UP”> Enter credit/debit card details in the secure payment gateway page > Enter 3D Secure One-Time Password (OTP) > Top up successful. Upon trying to do a subsequent top-up, you should see the saved credit/debit card upon selecting “Credit/Debit card” and the top-up amount.
You can do a top-up via credit/debit card without saving a card by following these steps: Top up > Select “Credit/Debit card” > Select top-up amount > Uncheck “Save card details for future top-ups” > Select “TOP UP” and complete the flow. The credit/debit card which was used will not be saved.
Yes, you can save a different credit/debit card by following these steps: Top up > Select “Credit/Debit card” > Select top-up amount > Select “Save a different card” > Select “TOP UP” and complete the flow. Your previously saved credit/debit card will be replaced by your newly saved card.
